Privacy Policy
At IE Pty Ltd, we’re dedicated to providing you with quality services, and we take your privacy seriously. This policy outlines how we manage your Personal Information and our ongoing commitment to you.
We adhere to the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth). These principles guide us in how we collect, use, disclose, store, secure, and dispose of your Personal Information.
What is Personal Information, and Why Do We Collect It?
Personal Information is any information or opinion that can identify an individual. This includes details like your name, email address, and phone number. We gather this information through various means, such as our conversations in person or over the phone, emails, and from publicly available sources or third parties.
We collect your Personal Information primarily to provide our services, keep you informed, and assist with marketing efforts.
Sensitive Information
Sensitive information, as defined by the Privacy Act, includes details such as your racial or ethnic origin, political opinions, religious beliefs, union membership, criminal record, or health information. We will only use sensitive information for the purpose it was collected, with your consent, or where required by law.
Disclosure of Personal Information
We may disclose your Personal Information in certain situations, such as when you give us permission or when we are required to do so by law.
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse, loss, and unauthorized access or disclosure. When your information is no longer needed, we will securely destroy or permanently de-identify it. However, please note that most Personal Information is stored in client files, which we keep for a minimum of seven years.
